Privacy policy.
Evolved Automation respects your privacy and is committed to protecting your personal data. This policy outlines how we handle personal information in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Evolved Automation (“we,” “us,” “our”) provides IT and automation solutions designed to optimize business processes. We are committed to protecting and respecting your privacy. For questions about this policy, please contact us at contact@evolvedautomation.co.uk.
2. Data We Collect
We collect and process the following data when you use our services:
Identity Data: Name, title, and company name.
Contact Data: Email address, phone number, and business address.
Technical Data: IP address, login information, browser type, time zone settings, and cookies.
Usage Data: Information on how you interact with our website, products, and services.
Marketing Data: Your preferences for receiving marketing communications.
3. How We Collect Data
We collect personal data in the following ways:
Direct Interactions: When you sign up, fill out forms, or communicate with us by email or phone.
Automated Technologies: Through cookies and tracking on our website (please see our Cookie Policy for more details).
Third Parties: Through partnerships, social media interactions, or marketing platforms.
4. Purpose of Data Collection
We collect and use your data for:
Providing Services: To fulfil contracts and provide services you requested.
Communication: To respond to inquiries, support requests, and provide updates on our services.
Marketing: To send you relevant information, offers, or industry updates, if you have consented.
Analytics: To improve our services, understand customer needs, and enhance user experience.
Legal Compliance: To comply with laws, regulations, and legal processes.
5. Legal Basis for Processing
We process your data under these legal bases:
Consent: When you have given us explicit consent to process your data.
Contract: When processing is necessary to fulfil a contract with you.
Legitimate Interests: When it is in our legitimate interests to improve our services.
Legal Obligation: To comply with regulatory requirements.
6. How We Protect Your Data
We implement technical and organizational measures to protect your data from unauthorized access, misuse, loss, or alteration. These measures include data encryption, secure storage systems, and access controls.
7. Data Sharing and Transfers
We may share data with:
Service Providers: Third-party vendors who help us provide our services.
Legal Authorities: Where required by law or to protect our rights.
International Transfers: Your data may be transferred outside the European Economic Area (EEA), where we ensure appropriate safeguards are in place.
8. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy or as required by law. Afterward, data will be securely deleted or anonymized.
9. Your Rights
Under GDPR, you have rights over your personal data:
Access: Request a copy of your personal data.
Rectification: Request correction of incorrect or incomplete data.
Erasure: Request deletion of your data where appropriate.
Restriction: Request the restriction of data processing in certain circumstances.
Objection: Object to the processing of your data for direct marketing.
Data Portability: Request the transfer of your data to another service provider.
To exercise these rights, please contact us at [Contact Email]. We may require proof of identity to process these requests.
10. Cookies
Our website uses cookies to improve user experience. For more details, please see our Cookie Policy.
11. Updates to this Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Please review this page periodically to stay informed.
12. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
Evolved Automation
contact@evolvedautomation